Shipping policy
Shipping policy
Step 1
Confirm Order Information
We will send you an email within 24 hours to confirm the order information and shipping address. We will only process the order information after you confirm it.
Step 2
Ready for shipment
After confirming the information with you, we will send you another email before shipping, which contains the logistics order number, logistics company and inquiry address so that you can better check the location of the product.
Step 3
How long does it take to arrive
Since the time required for each region is different, the calculation starts from the time when our goods are shipped. The general time limit is 7 days-15 days-30 days. If it exceeds 30 days, we will issue a full refund. To express our apologies, we will give you a $30 shopping voucher.
Step 4
Product arrives
In order to ensure the rights and interests of both parties, we will also follow up the logistics situation of the product at the same time. We will adopt the process of signing for it in person. If it causes any trouble, please understand.
Step 5
Confirm the receipt of goods
If you have any dissatisfaction after receiving the goods, you can contact us. Our contact information is as follows: email: Tifae@triedstore.com, WhatsApp: +86 18782884052. We look forward to your next shopping and wish you a happy life.
Our shipping policy is as follows:
Processing Time: Orders are processed within 1-2 business days upon successful payment. Please note that weekends and holidays may extend processing times.
Shipping Service: We partner with reliable logistics providers to ensure proper handling of your goods during transit. You will receive a tracking number for your package, allowing you to monitor the logistics status at any time.
Estimated Arrival Time: Typically, domestic orders arrive within 3-7 business days from the date of purchase. For international orders, specific arrival times may vary depending on the destination and chosen shipping method.
Shipping Fee: Shipping fees are clearly displayed during checkout. Certain orders may qualify for free shipping; please refer to promotional information or discount policies for details.
Inspection Guidelines: Upon receiving your items, please promptly check the package for any damage. If you discover any issues with the package or the products within 48 hours of receipt, kindly contact us so that we can address the matter promptly.
Return Policy: If you are dissatisfied with the received items, you may apply for a return within 30 days of purchase. For detailed return procedures and requirements, please refer to our return policy.
If you have any questions regarding our shipping policy or your order, feel free to reach out to our customer service team. We are committed to providing you with assistance and ensuring a pleasant shopping experience.
Thank you for choosing our products. We look forward to delivering quality service to you!